Shipping & Delivery Policy

Shipping Fees and Delivery Times

• Shipping Fees: Shipping fees vary based on your location and will be calculated at checkout.
• Delivery Times: Delivery times also vary based on your location. Shipping may take up to 3 weeks depending on the order quantity and location.

Order Processing

• Processing Time: Orders are processed within 1 or 2 business days. Please note that this processing time is in addition to the shipping time.
• Tracking Your Order: Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

Delivery

• Delivery Timeframe: While we strive to ensure timely delivery, please note that delivery times may vary depending on your location and the shipping carrier’s schedule.
• Shipping Carriers: We use reputable shipping carriers to deliver your orders. The estimated delivery times provided are based on the carrier’s schedule and are not guaranteed.
• Customs and Import Duties: International orders may be subject to customs and import duties. These charges are the responsibility of the customer and may cause delays beyond our control.

Delays

• Shipping Carrier Delays: Tresso Hair is not responsible for delays caused by the shipping carrier.
• Customs Delays: Tresso Hair is not responsible for delays caused by customs or other regulatory authorities.
• Force Majeure: We are not liable for any delays caused by events beyond our control, including but not limited to natural disasters, strikes, or other unforeseen circumstances.

Shipping Address

• Accuracy: Please ensure that you provide accurate and complete shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• Address Changes: If you need to change your shipping address after placing an order, please contact our customer service team immediately. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

Contact Information

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

• Email: tressohair@gmail.com
• Phone: 9844234789